Effective Date: 14/08/2024

Welcome to Hotel Lemore (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website www.lemoreindia.com (the “Site”) and our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you book a room or create an account, we collect personal details such as your name, email address, phone number, and payment information.
• Booking Information: We collect information related to your bookings, including check-in and check-out dates, room preferences, and special requests.
• Usage Data: We collect information about how you interact with our Site, such as IP address, browser type, referring website, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Cookies are small data files placed on your device.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Transactions: Handling and managing your bookings, payments, and customer support.
• To Improve Our Services: Analyzing usage data to enhance user experience and site functionality.
• To Communicate With You: Sending booking confirmations, promotional offers, updates, and other information related to our services.
• To Personalize Your Experience: Customizing content and recommendations based on your preferences and past interactions.
• To Comply With Legal Obligations: Meeting legal requirements and protecting against fraud or unauthorized activities.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors and customer support providers.
• With Business Partners: If you book a room with one of our hotel partners, we may share your information with them to facilitate your reservation.
• For Legal Reasons: We may disclose your information if required by law, to protect our rights, or in response to legal processes.
• In Case of Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Your Choices

You have control over your personal information:

• Access and Update: You can access and update your personal information through your account settings or by contacting us.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
• Cookies: You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

5. Data Security

We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Hotel Lemore Stay & Dine
Bale Chowk, Solapur-Pune Highway,
Solapur – 413255.
fnb@lemoreindia.com
+91 9075315744