1. How do I make a reservation?

To make a reservation, visit our website and use our booking system, or call our reservation line. You can also email us your details or use our mobile app if available.

2. What is the cancellation policy?

Our cancellation policy varies depending on the rate and room type. Typically, you can cancel up to 24-48 hours before your check-in date for a full refund. Check the specific policy when booking or contact us for details.

3. Do you require a deposit to book a room?

A deposit may be required depending on the rate type or length of stay. This information will be clearly stated during the booking process.

4. What forms of payment do you accept?

We accept major credit and debit cards, as well as cash at some locations. Prepaid bookings might require payment via credit/debit card.

5. Can I modify my reservation after booking?

Yes, you can modify your reservation, subject to availability and any rate restrictions. Changes can be made through our website, mobile app, or by contacting our customer service team.

6. What are the check-in and check-out times?

Check-in time is typically from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.

7. Is breakfast included in the room rate?

Breakfast inclusion depends on the rate and room type you select. Some rates include breakfast, while others do not. Check the details of your booking or contact us for specific information.

8. Are pets allowed in the hotel?

Our pet policy varies by location. Some hotels are pet-friendly with specific pet fees and restrictions, while others may not allow pets at all. Please check our policy for the hotel you’re booking.

9. Is Wi-Fi available in the rooms?

Yes, free Wi-Fi is available in all our rooms and common areas. For more details or if you experience any issues, please contact our front desk.

10. What amenities are included in the room?

Room amenities typically include a flat-screen TV, air conditioning, a mini-fridge, and basic toiletries. Specific amenities can vary by room type and hotel location. Check the room description or contact us for more details.